Independent Information and Advice

Provided by Age Connects Neath Port Talbot

Our information and advice service is available to people aged fifty plus living in Neath Port Talbot. The service can be accessed via our telephone helpline, email, appointments facility, drop in service or by visiting one of our community outreach locations.

We offer a wide range of free independent information and advice to help older people stay in their own home, and make life as easy as possible. Our dedicated staff and volunteer team offer independent and confidential information, advice and support covering a wide range of issues. This includes, but is not limited to:

Maximising income and welfare benefits*
Health, leisure and learning
Aids and adaptions to help you remain in your own home
Care homes and care home fees
Planning for the future
Housing and tenancy
Legal issues
Consumer support
Energy efficiency
Work advice

*We are a registered alternative office for the Department for Work and Pensions so can provide specialist advice and casework for benefit checks, welfare benefit claim forms, reconsideration and a full appeals service (including support and tribunal representation).

Opening times

Monday - Friday, 08:30 - 16:30

Access Options

Drop in

Self referrral

Agency referral

By appointment only