British Red Cross Ysbyty Glan Clwyd Emergency Department Wellbeing & Home Safe Service

To improve both patient flow and the patient experience at the ED department at Ysbyty Glan Clwyd . This is achieved by having a presence in the department & providing support to members of the public and also supporting, where appropriate, individuals to return home & connecting them into other support services in order to avoid the risk of readmission/presenting again at the ED department.