British Red Cross Ysbyty Gwynedd Emergency Department Wellbeing &Home Safe Service

To improve both patient flow and the patient experience at the Emergency Department at Ysbyty Gwynedd. This is achieved by having a presence in the department & providing support to members of the public and also supporting, where appropriate, individuals to return home & connecting them into other support services in order to avoid the risk of readmission/presenting again at the ED department.