British Red Cross Ysbyty Glan Clwyd Hospital Hospital Emergency Department Wellbeing and Home Safe

To improve both patient flow and the patient experience at the ED department at Ysbyty Glan Clwyd. This is achieved by having a presence in the department & providing support to members of the public and also supporting, where appropriate, individuals to return home & connecting them into other support services in order to avoid the risk of readmission/presenting again at the ED department.