Facilities
- Disabled access
- Disabled toilet
We are your local independent charity providing information, advice and assistance for older people and their families and carers in Powys for many years (formerly Age Concern). We want everyone to be able to love later life.
Each year we help around 2,000 older Powys residents with over 3.000 issues. One of them could be you, a friend or a relative.
We’re here to support people to live independently, make informed choices and have control over their lives.
Every year we secure over £1million of unclaimed benefits payments for older Powys residents.
Free and confidential Information & Advice.
Our experienced, friendly advisers offer information and advice on a wide range of topics including:
Social care - such as finding a care home or getting some help at home, and how it's funded.
Your income - including free, confidential benefits checks and help with applying for benefits.
Your home - information on staying warm at home, home adaptations and how to prevent falls.
We work with lots of agencies and charities and will ensure that you are receiving all the support you need.
How can we help?
Whether you are looking for advice for yourself, a family member or friend, Age Cymru Powys is happy to help with enquiries for older people living in Powys.
We can help support you with issues such as:
Finding help at home
Housing needs
Pensions
Discrimination
Health advice
Care homes
Care at home
Consumer issues
Support for carers
Welfare benefits
Family and personal matters
Utility Bill advice
Local services and support across Powys
And most other things that affect your quality of life. And if we can't help you, we can always put you in touch with people who can.
We also liaise with other organisations to support debt, grants and other financial issues.
The service is delivered across Powys from our office in Newtown (by appointment only) and is available to older people, their relatives, carers, friends and service providers.
Enquiries outside of office times
If your enquiry is outside these times, you can leave a message on our answer machine and we will call you back, or you can contact the national Age Cymru Advice Line on 0300 303 44 98.
Community outreach locations
We hold regular outreach surgeries across Powys to ensure that we reach those in rural and farming communities. Please contact us for dates and times of when we are next in your community.
Home and hospital visits
We visit people at home, in hospitals and in care homes if they cannot come into our offices.
Opening times: ↵↵↵↵Telephone advice - 01686 623707 - Monday, Tuesday and Wednesday mornings 9am - 12noon.↵↵↵↵ Office visits by appointment only - please call to book an office appointment with an adviser.↵↵↵↵Address: Age Cymru Powys, Old Warehouse, Parker's Lane, Newtown, Powys SY16 2LT↵↵
Drop in
Self referrral
Agency referral
By appointment only