Age Cymru Powys Advocacy Service

Provided by Age Cymru Powys


Postal Address

Marlow South Crescent Llandrindod Wells LD1 5DH


01597 825908


  • Disabled access
  • Disabled toilet

Do you feel alone with a problem and don’t know where to turn?

Are you facing a life-changing decision?

Are you finding it difficult to get your voice heard?

We are here for you.

We offer a free, independent and confidential service for those aged 60+ living in Powys.

What is advocacy?

Independent advocacy is all about making sure that your voice is heard when you are facing life-changing decisions. Sometimes we all need someone in our corner. Advocacy supports you to speak up for yourself and have your rights observed. An advocate represents an ally for a vulnerable individual; they may be the only individual in that person’s life who is on their side. We will support you until either your problem is resolved or you no longer need assistance.

How can we help?

Our Advocacy Service is free, independent and confidential and available to those aged 60 and over living in Powys. We can visit you at home, in a residential home, hospital, or at a location safe for you. We can help you, or someone you know, to:

Access support through the social care system.
Get continuing health care funding.
Decide whether you should move into residential care.
Get home from hospital and be involved with the discharge planning process.
Support your wishes and rights
in regards to residential care.
Raise concern about how you are being treated.

Support for you...

We can represent you and accompany you to appointments with other professionals.

We can help you access services, information and benefits to which you may be entitled.

We can assist with challenging decisions and making complaints.

Independent Professional Advocacy is a service that can support someone to participate fully in decisions about their well-being and ensure that their views, wishes and feelings are heard, respected and taken account of.

Advocacy supports people to have their rights upheld, to express their views and opinions, to make decisions about things that affect them, and if necessary to represent people's views at meetings.

Age Cymru Powys fully-trained Independent Advocates will:

Support with needs assessments.
Support with care and support planning.
Support with care reviews.
Support with safeguarding enquiries and reviews.
Assist people to explore their options.
Empower people to make their own decisions.

Opening times

North / Mid Powys: We have moved our offices in Newtown to Parkers Lane; it’s now a wheelchair accessible office. The telephone number is the same: 01686 623707. We have a drop in for Advocacy on Tuesday 9am – 12.30pm. All other times by appointment. South / Mid Powys: We have also moved our Builth Wells office to Llandrindod Wells. We have a drop in on a Monday morning for Advocacy 9.30am – 12.30pm. All other times by appointment only. Our telephone number has changed for the Llandrindod office to 01597 825908.

Access Options

Drop in

Self referrral

Agency referral

By appointment only