Aneurin Bevan Health Board All Wales Veteran Health & Wellbeing Service


Veterans' NHS Wales Monmouth House Second Floor University Hospital of Wales Heath Park Cardiff CF14 4XW

The All Wales Veterans Health & Wellbeing Service in Aneurin Bevan Health Board was launched in November 2011 and is funded by the Welsh Government.

This service aims to:
improve the mental health & wellbeing of Veterans
develop sustainable, accessible and effective services that meet the needs of Veterans with mental health & wellbeing difficulties who live in Wales

There is at least one Community Veterans Therapist (CVT)in each Local Health Board in Wales each of whom are experienced mental health professionals with an additional psychological therapies background. They are trained in Cognitive Behavioural Therapy (CBT) &/or Eye Movement Desensitisation and Reprocessing (EMDR) and have expertise in treating common mental health problems including Post Traumatic Stress Disorder (PTSD)/trauma. Each therapist also has an interest or expertise in working with military related mental health. There is a part time administrator in each Local Health Board.

Vanessa Bailey and Max Bergmanski have been appointed as the Community Veterans Therapists for Aneurin Bevan Health Board.

Referrals can be made for:

A comprehensive assessment of psychological and social needs on a non-urgent basis to:

Veterans who have served with HM Armed Forces – either regular member or as a reservist
& has/is suspected of having service related mental health problems

Assessment may led to

Signposting to other services
&/or a psychological therapy with the Community Veterans Therapist

Treatment provision is aimed at:

Veterans with service related mental health problems

Treatment comprises of:

brief, evidence based psychological therapy (Step 3) in line with NICE guidelines such as Cognitive Behavioural Therapy (CBT), variants of Trauma Focused CBT or Eye Movement Desensitisation and Reprocessing (EMDR)
Motivational Interviewing
Stress Management
Veterans, however, presenting with more complex needs and who require a professional to coordinate a package of care (multi-professional/agencies, including 3rd sector) and who are unlikely to respond to brief psychological therapy alone should be referred on to the local secondary mental health services. Complex needs are defined as:

Immediate risk issues (to self or others)
Severe depression
Severe, Enduring Mental Illness such as psychosis, schizophrenia, bi-polar
Dementia and neurological brain disorders
Personality Disorder
Drug/alcohol dependency
who meet the criteria for Care and Treatment Plans

The Veterans Therapist can be approached for case discussion, advice, or regarding appropriateness of referral to the AWVHWS prior to referral being made. The Veterans Therapist can be approached to assist with networking Veterans with complex needs in to other appropriate services or to provide psychological therapy as part of a coordinated treatment plan if the Veteran sits in secondary care.

The AWVHWS adopts an open referral system and as such will accept referrals from any source with the Veterans consent. If you wish to make a referral to AWVHWS please download the Veterans NHS Wales Referral Form or complete the online referral at (opens in new window). This referral form can also be hand written and posted to AWVHWS at Aneurin Bevan Health Board. Alternatively, the Veteran can self-refer in to the service by contacting Louise Williams, service administrator, on 01495 765717.

Please help to advertise the All Wales Health and Wellbeing Service in Aneurin Bevan Health Board by downloading a poster of the service which you can print off and display where you think appropriate. This does not have to be within NHS settings only; the service can be advertised where appropriate within your local community.

If you wish to discuss any aspect of the service further, please contact:

Kay Rees, Administrator
Telephone: 01873 735240

Vanessa Bailey, Veteran Therapist
Telephone: 01873 735584

Max Bergmanski, Veteran Therapist
Telephone: 01873 735512

Or visit our website at: